Refund Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
All Membership Fees Are Non-Refundable
By subscribing to Texas Constructive Network, you acknowledge and agree that all subscription payments are final and non-refundable, except as required by law or at our sole discretion.
1. Non-Refundable Subscription Policy
Texas Constructive Network ("TXN") operates on a subscription-based model. All membership fees, whether monthly or annual, are non-refundable once payment has been processed.
- Payments are considered final upon receipt
- No prorated refunds are provided for partial subscription periods
- Canceling your subscription does not entitle you to a refund for the current billing cycle
- You will retain access to paid features until the end of the current billing period
2. No Prorated Refunds
If you cancel your subscription before the end of a billing cycle, you will not receive a prorated refund for unused time. Your access will continue until the end of the paid period, after which your subscription will not renew.
Example: If you subscribe on January 1st and cancel on January 15th, you will retain access until January 31st (end of the billing cycle), but no refund will be issued for the unused days.
3. Exceptions and Special Circumstances
Refunds may be granted only in the following circumstances, at TXN's sole discretion:
- Billing Errors: If you were charged incorrectly due to a technical error or system malfunction
- Duplicate Charges: If you were charged more than once for the same subscription period
- Service Unavailability: If the Service was unavailable for an extended period due to TXN's fault
- Legal Requirements: As required by applicable law in your jurisdiction
Refund requests based on dissatisfaction with the Service, change of mind, or lack of usage are generally not approved.
4. Reporting Billing Errors
If you believe you were charged in error, you must notify us within seven (7) days of the charge date. Requests submitted after this period may not be eligible for review.
To report a billing error, contact us with:
- Your account email address
- The charge date and amount
- A description of the error
5. Refund Processing Time
If a refund is approved:
- Refunds will be processed to the original payment method within 10 business days
- It may take additional time for your bank or card issuer to post the refund to your account
- You will receive email confirmation once the refund has been processed
6. Chargebacks
Initiating a chargeback or payment dispute without first contacting TXN to resolve the issue may result in:
- Immediate suspension or termination of your account
- Loss of access to all paid features and content
- Legal action to recover fees and damages
Please contact us first to resolve any billing concerns before disputing a charge with your bank.
7. Contact Us
For questions about this Refund Policy or to report a billing issue, please contact:
TXN Development Group LLC
Texas Constructive Network
Email: [support@texasconstructivenetwork.com]